Book A Service

What type of service do you require? *

General
Service

Possible
Warranty

Return
Trip

Start-up
Service

Vendor
Warranty

Vendor *

Contact *

Service Technician

Contact

Serial Number

Brand *

Model

Full Name *

Please enter the name of the owner of the fireplace

Street Address *

Please enter the address where the fireplace is located

Suburb *

Postcode *

Contact Number *

Email *

Secondary Contact Name

Secondary Contact Number

Purchase Date *

Install/Occupy Date *

Date of Previous Service *

Purchase or Install Date

Fireplace Purchased From

Compliance Certificate Number

System Type (if applicable)

Natural Gas

LPG

Which of the following are true?

Gas is connected

Power is connected

All other appliances are connected and on

Short Description *

More Details *

Detailed Solution/Work Performed *

Gas Pressure Readings

Inlet Pressure (KPA)

Outlet Pressure (KPA)

Terms and Conditions *

I am aware of the above service charge of $300 plus the cost of replacement parts

I am aware of the Carbon Monoxide test charge of $95, which is compulsory.

I understand that I am not to use the fireplace on the day of the service. Additional fees may apply.

I understand that a cancellation within 24 hours of the booking time will incur a $75 cancellation fee.

(Please read and tick all boxes)

Follow us